Digital Transformation


Digital Transformation

Digital transformation is the integration of digital technology into all areas of a business, fundamentally changing how you operate and deliver value to customers. It's also a cultural change that requires organizations to continually challenge the status quo, experiment, and get comfortable with failure.

Enterprises around the world are going digital at a pace never seen before. We at AL TOMOUH help our customers adopt innovative business models and latest digital technologies to enable them‘Digital transformation’ and ‘modernization’. Embarking on this Digital Transformation journey is now a necessity for organizations to adapt, survive and excel.

AL TOMOUH is a leader in providing next generation technology to both Government & private enterprises in Oman. We along with our Global delivery partners, combine our core business knowledge with leading technologies such as digital, robotics process automation, cognitive technologies and analytics to offer powerful business intelligence that helps in improving business visibility and changing market needs.

Robotic Process Automation (RPA)

Robotic Process Automation has great potential to generate fast and sustainable improvements in Operations Excellence, Controls Compliance and Service Innovation. Our RPA Discovery offering is an innovative approach that helps you detect where the greatest value resides in your organisation. We use our tools and techniques to identify, prioritise and select a process before verifying the automation business case.

The discovery phase typically lasts 3-4 weeks and can take more than one path but predominantly it uses our Automation Evaluation method to select a process as a Proof of Concept/Value candidate based on the impact on business performance. Then analyses the selected As-Is process to identify any bottlenecks and provide a list of improvement initiatives to address these issues prior to automation. Finally models the To-Be process and identifies the optimal activity/activities which will benefit the various RPA and associated technologies.

Although digital transformation will vary widely based on organization's specific challenges and demands, there are a few constants and common themes among existing case studies and published frameworks that all business and technology leaders should consider as they embark on digital transformation.For AL TOMOUH, these below digital transformation elements are considered while designing and delivering solutions to customers:

  • Customer experience
  • Operational agility
  • Culture and leadership
  • Workforce enablement
  • Digital technology integration

Business Digitalization & Smart Transformation

  • Developing a Value-driven Strategy Execution Roadmap
  • Setting up the BPM Organization and Governance
  • Enterprise Architecture, Modelling and Repositories
  • Rapid Process Improvement
  • Robotic Process Automation (RPA)
  • Business Process Standardization and Harmonization
  • Process Led ERP
  • Execution of Process Improvement Work Packages
  • Customer Journey Mapping


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