eOffice

Build a more Streamlined Organization with eOffice


eOffice


Solution Overview

A paperless office with functionality viz records, document & drawing management, document registration, electronic folders, security controlled by Active Directory, automatic updating of user profile information from the active directory, user permissions, audit trails, version control, web browser access, maps & plans scanning, annotation & editing and many more. An end to end office automation solution through which all the incoming and outgoing correspondences (emails, faxes, documents, maps, plans and softcopy files) maintained in a single repository.

Faster and better communication technologies have brought many changes in the way we conduct business. It is expected that you have access to key information from wherever you are, that’s why results-oriented organizations are putting enterprise automation solutions in place that brings together people, processes and documents to improve efficiency, reduce costs and meet compliance requirements and this is where AL TOMOUH comes into picture to help you streamline the services towards your valued customers, increase profits and simplify compliances by eliminating paper from your business processes.

Doesn’t matter what business you do, documents such as file noting, purchase orders, claims forms, invoices, and applications are crucial. They can also be overwhelming for workers and business processes. Often the problem is not the content of the documents. It’s the paper shuffle that bogs an organization down.

Let’s consider for a minute the typical day in an organization.

  • People perform tasks, route information and make decisions as they complete business activities. In most organizations, this is a paper-centric process.
  • Documents are printed out, filled in or annotated, placed in folders, then manually routed and re-routed around the office as tasks are acted upon and approved.
  • Then as documents are shared with customers and suppliers they are emailed or manually faxed or sent by post.
  • Finally, they are copied and stored in filling cabinets and storage rooms around the office or at offsite storage facilities for later retrieval or destruction.
  • Drawbacks of such paper-based processes are too many.

In this process every step invokes is inefficient, time consuming, error prone and filled with potential security holes.

Documents may be lost, misrouted, and the important decisions get stuck in a bottleneck, creating a tensed environment between the customers/citizen, suppliers and employees causing serious problems, including high costs and service delays as well as compliance and legal exposure.

eOffice Features

  • Have full control on the Incoming and Outgoing Communication
  • Not waste time in searching for historical communication
  • Speed up your decision making by having entire communication in front of employees
  • Receive and Send faxes from your Desktop
  • Fax Archiving and Security Access made simple
  • Improve accuracy, efficiency and productivity
  • Automation of communication improves efficiency and reduces labor expenses
  • Scalable multi-server infrastructure
  • Any e-mail client (via SMTP fax forwarding)
  • LDAP authentication support
  • Lower TCO

Why eOffice is good for you

AL TOMOUH eOffice is the best available office automation tool, that is a single window application and information flow throughout the organization can be controlled at the click of a mouse. Tasks can be assigned, routed, suspended or closed in real time environment, with drag & drop actions. This increases the productivity as employees don’t waste time working on multiple applications or searching for information to complete tasks.

All organizations have huge flow of information in the form of faxes, email and physical documents. It’s impossible to keep track of all the information in a single place. Employees spend more time in searching for information to complete their tasks rather than the tasks itself.

None of the existing communication systems are real time tools that helps the management team know how productive the employees are, where the bottle necks are in the system and this leads to gaps in critical areas of functionalities.

AL TOMOUH eOffice is a real time enterprise automation system that integrates faxes, emails and digitized physical documents into a single application. This will facilitate better productivity and enhanced work environment. Employees work on single window and do not waste time on searching for information to complete their tasks. This will reduce operational costs and increase bottom-line profits for the stakeholders. 

Where Can AL TOMOUH eOffice Help You?

  • Your correspondence papers are getting misplaced
  • You had asked your secretary for a remainder on a task to be performed on a urgent document, and she forgot
  • You have a process such as procurement or claims processing that are bogged down by paper
  • You have claims or other business-critical documents that are piling up more quickly than they can be processed, and it’s troublesome to get hold of them as per the priority
  • Your cash flow is negatively impacted by slow paper-handling
  • You cannot produce records quickly enough when called upon for audits or litigation support
  • Multilingual support (Available in Arabic and can be configured for any official language)

How Can AL TOMOUH eOffice Help You?

  • A complete office automation through which all the incoming and outgoing correspondences (emails, faxes, documents, maps, plans and softcopy files) maintained in a single repository
  • Data search is made fast, efficient and easy
  • Security and access control at every stage and for every file
  • Data sharing within the organization made simple and efficient
  • Accessing the required information within seconds
  • Organizational correspondences with outside entities is recorded at every stage
  • Records, document & drawing management, document registration, electronic folders, security controlled by active directory, automatic updating of user profile information from the Active Directory, user permissions, audit trails, version control, web browser access, maps & plans scanning, annotation & editing
  • Bringing in accountability and eliminating information loss or leakage
  • Eliminates information and data duplication and replication
  • Single and simple backup process for all kinds of data


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