AL TOMOUH ensures that customers are provided with the best maintenance and support for the products that are purchased. Our team of experts are always available to solve any queries or concerns that the customers may have regarding a product. Our norms regarding maintenance and support are as follows:
AL TOMOUH application development and maintenance services offer many services to improve the return on IT spent. We offer an innovative approach for maintaining new and existing applications and provide the following services:
Once we develop the applications, we ensure that we train the organization’s key personnel on how to utilize the application. We follow various methodologies based on the solutions that we implement and the client’s business processes. Once the key personnel are trained, they would be able to train their staff on it and hence incorporate certain processes for learning the application.
AL TOMOUH proposes to have an implementation team .The team will work towards developing an implementation plan. It will customise the developed platform as per the stated functional scope and freshly develop the new functionality for the portal.
AL TOMOUH design team ensures that implementation of the approved design base is executed in an organised and efficient manner. Quality Assurance Tool kits comprising of effective QA tools like checklists, templates, standards, and code generators ensure that quality and intent of the product are always focused.
Any modifications in the implementation will undergo structured configuration, management methodology and appropriate design change control methodology.
For every unit customised / newly developed, we will prepare the test plan, test specifications, test data. Using these, our development team will conduct the unit test.